HIPAA Compliant

Recall & Reactivation Campaigns

Bring patients back for overdue care and reactivate those who've fallen off your schedule.

Recapture Lost Revenue and Improve Patient Health

Overdue patients represent both clinical risk and missed revenue. With Recall & Reactivation Campaigns, you can automatically identify, contact, and reschedule patients who are due for care or have become inactive.

Our intelligent system analyzes your patient database to find care gaps, overdue appointments, and inactive patients. Then it deploys personalized, multi-channel outreach campaigns that make scheduling follow-up care effortless for both patients and your staff.

Healthcare practices typically see a 40% increase in recall appointment bookings and recover an average of $165,000 in annual revenue after implementing automated patient reactivation.

Recall & Reactivation Campaigns Dashboard

Key Benefits for Healthcare Providers

Smart Patient Identification

Automatically identify patients due for preventive care, follow-ups, or annual visits based on clinical protocols and past appointments.

Multi-Channel Outreach

Reach patients through their preferred communication methods—text, email, phone, or mail—with customized messaging for each segment.

Self-Service Scheduling

Enable patients to book appointments directly from recall messages without calling your office, reducing staff workload.

Campaign Analytics

Track response rates, appointment bookings, and revenue generated from each campaign to optimize your recall strategy.

What Our Customers Say

We recaptured over 200 patients who'd fallen through the cracks. The ROI was immediate and significant for our practice.

Dr. Christopher Lee

Owner, Summit Dental Group

Our preventive care appointments increased by 42%. Patients appreciate the reminders, and we're providing better continuity of care.

Susan Martinez

Practice Manager, Riverside Medical Associates

Frequently Asked Questions

How does the system know which patients to target?
Our platform integrates with your EHR/practice management system to identify patients based on customizable criteria: time since last visit, diagnosis codes, treatment plans, age-based screenings, chronic conditions, and more.
Can we customize messaging for different types of recalls?
Absolutely. Create specific messaging for each recall type (annual physicals, follow-ups, chronic care management, preventive screenings) with your practice's voice and clinical recommendations.
Is the system HIPAA compliant?
Yes. All communications are fully HIPAA compliant with appropriate security measures. General wellness reminders use unprotected channels, while specific clinical information is only shared through secure, encrypted methods.
How does this integrate with our scheduling system?
We provide seamless integration with all major practice management and scheduling systems. Patients can book directly into available slots, with appointments automatically appearing in your schedule.

Ready to bring patients back and fill your schedule?

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