Turn Conversations into Appointments Effortlessly

Patients Don't Just Browse, They Ask.
Add Fully Custom AI That Answers & Books

Hi, having consistent knee pain. Is Dr. Adams available this week? I'm a new patient...I have a United PPO plan.
Hello, I'm sorry to hear about your knee pain. Yes, Dr. Adams has two openings this week and specializes in knee injuries. Does Thursday at 3PM or Friday at 10AM work for you? Also, we do accept United PPO plans.
Friday is perfect!
Great! I've reserved Friday at 10AM with Dr. Adams for you. You can fill out your new patient paperwork by clicking here. Also, please send a copy of your insurance card through this chat before your appointment. Is there anything else you need help with?
Thank you! Should I arrive early for my first appointment?
Yes, please arrive 15 minutes early to complete any remaining paperwork. Our office is located at 123 Main Street, Suite 300. Parking is available in the main lot. We look forward to seeing you on Friday!
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HOW IT WORKS

Patients fire off questions; Zemy Smart AI Chat answers instantly, handles initial paperwork, and drops appointment requests straight into your calendar. No more phone tag, no endless page-hunting—just a tech-forward experience that positions your practice as the easy choice.

Install a single script, feed it your FAQs, procedures and persona preference and watch conversion rates climb while your reception team focuses on in-office care.

WHO THIS IS FOR

Private practices, multi-specialty groups, ASCs, dental, PT, behavioral health, any clinic that fields endless phone calls and form fills.

Teams that want modern automation without hiring more front-desk staff or risking HIPAA violations.

THE CORE GAINS

Book More Visits, Faster

AI answers on the first ring and pushes visitors to your online-booking page with their details pre-filled—24/7. One click for them, one confirm for you.

Slash Call Volume

Common asks—insurance, copay, parking—are handled instantly. Toggle sales prompts ON/OFF so Zemy can upsell elective services when you want, stay purely informational when you don't.

Cut No-Shows

Built-in follow-ups and quick reschedule links (SMS or email) keep your chair time revenue-positive.

Capture Complete Intake

Zemy collects DOB, policy numbers, and reason for visit, then pipes everything into your EHR or Zemy CRM—no re-typing.

Own Every Conversation

Data lives on US servers under a signed BAA, exportable or searchable anytime you need it.

Toggle On Live Human Handoff

If Enabled, Patients Can Switch from Chatting with AI to Your Receptionist—your choice.

How it works

1

You set the rules. Turn the Human Handoff toggle on/off or keep it "message-only" so messages go into queue instead of launching real-time chats.

2

Patients decide. If enabled, within the widget visitors can click "Talk to a Live Receptionist"

3

Live or queued—your choice.

  • If staff are online, they can easily answer and chat with the patient.
  • If they're busy or offline, the request drops into the Zemy inbox (and optional SMS/email) so the team can reply when available.

Ready to Automate Patient Engagement?

See how Zemy's Smart AI Chat can transform your practice in a live demo.