Secure Patient Text Messaging
Encrypted two-way SMS gives patients convenience without risking HIPAA fines.
Texting Patients Safely & Securely
Patients expect the convenience of text messaging, but standard SMS puts your practice at risk. With Secure Patient Text Messaging, you can communicate through patients' preferred channel while maintaining complete HIPAA compliance.
Our platform enables encrypted two-way conversations that look like normal text messages on patients' phones but are protected by enterprise-grade security. Send appointment reminders, discuss test results, answer clinical questions, and exchange protected health information—all with proper safeguards in place.
Healthcare organizations report 78% higher response rates and 92% patient satisfaction after implementing secure text messaging compared to patient portals alone.
Key Benefits for Healthcare Providers
End-to-End Encryption
Military-grade encryption protects all messages, attachments, and patient information with full audit trails for compliance documentation.
No App Required
Patients receive secure messages through familiar SMS—no downloads, passwords, or patient portals required for maximum adoption.
Secure Document Exchange
Share lab results, imaging reports, and other protected information via encrypted links that require identity verification.
Enhanced Engagement
Automated appointment reminders, medication alerts, and follow-up prompts increase patient compliance and reduce no-shows.
What Our Customers Say
Our no-show rate dropped by 62% in the first month. Patients love texting us, and we can finally respond without worrying about HIPAA violations.
Chief Medical Officer, Valley Health Partners
We've reduced phone call volume by 40% since implementing secure messaging. Our staff is more efficient, and patients get faster responses.
Practice Administrator, Cornerstone Family Medicine