Business Edition

Universal Messaging Inbox

Text, email, FB/IG, and Google chats flow into one screen—reply lightning-fast.

Centralize Your Customer Conversations

The Universal Messaging Inbox brings every conversation into one easy-to-manage screen. Say goodbye to bouncing between platforms—your team sees and replies to all messages in one place.

Modern businesses juggle emails, texts, DMs, and chat inquiries. We consolidate them into a single dashboard with smart routing, auto-prioritization, and channel tagging.

Teams report saving an average of 12+ hours per week while dramatically improving response times, lead conversion, and customer satisfaction.

Universal Messaging Inbox Dashboard

Key Benefits for Businesses

Save Hours Every Week

Stop switching tabs. Consolidate all customer messages into a streamlined workflow to save time and reduce missed responses.

Secure & Reliable

All conversations are routed through encrypted, business-grade infrastructure—ensuring uptime, data protection, and compliance with industry standards.

Never Miss a Message

Smart inbox logic highlights priority messages and provides instant visibility across all active customer conversations.

Complete Message History

Track the full timeline of any customer interaction across every channel—great for training, accountability, and customer retention.

What Our Customers Say

We save over 2 hours a day managing messages. It’s fast, intuitive, and keeps our whole team aligned.

Emily Rios

Customer Experience Lead, Luna Agency

Everything in one place—text, email, and socials. It's a game changer for our support workflow.

Jason Kim

Operations Director, VisionTech

Frequently Asked Questions

What channels does the Universal Messaging Inbox support?
SMS, Facebook and Instagram DMs, Google Business Messages, email, and website chat—all unified in one dashboard.
How long does setup take?
Most businesses are up and running within 7–14 days. We handle setup, integrations, and team onboarding.
Can it integrate with our CRM or marketing tools?
Yes. We offer plug-and-play integrations and custom API connections to sync your customer data and communication logs.
Is this solution scalable for multiple locations or teams?
Absolutely. You can manage messages across multiple brands, teams, or offices—all with role-based access and channel segmentation.

Ready to centralize your messaging and respond faster?

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